Shipping Policy

Orders are typically processed within 1–2 business days (excluding weekends and public holidays) after your order is placed. You will receive a confirmation email once your order has shipped.

We ship all orders via PostNord. Estimated delivery times after dispatch:

• Denmark: 1–3 business days
• Sweden: 2–4 business days
• EU countries (Ireland, Germany, Netherlands, Italy): 3–7 business days

Delivery times are estimates and may vary based on your location and unforeseen circumstances such as public holidays or postal delays.

Shipping costs are calculated at checkout based on your order total, destination, and selected shipping method. Free shipping thresholds may apply — check the checkout for current promotions.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package on the PostNord website. Please allow up to 24 hours for tracking information to update after dispatch.

We currently ship to the following countries:

• Denmark
• Sweden
• Ireland
• Germany
• Netherlands
• Italy

We are working on expanding our shipping destinations. If your country is not listed, please contact us at contact@perfumeza.com and we will do our best to assist you.

While we do our best to dispatch orders promptly, carriers may occasionally experience delays due to high volume periods, public holidays, severe weather, or other circumstances beyond our control. Perfumeza is not liable for delays caused by third-party carriers or customs.

Please ensure your shipping address is correct and complete at checkout. Perfumeza is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error after placing your order, contact us immediately at contact@perfumeza.com and we will do our best to update it before dispatch.

If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at contact@perfumeza.com. Include your order number and photos of any damage so we can assist you promptly.

For information on returns and exchanges, please refer to our Refund Policy.

If you have any questions about our shipping policy, please contact us:

Perfumeza
Email: contact@perfumeza.com
Håndværkervej 24F, 9000 Aalborg, Denmark