Privacy Policy

This Privacy Policy describes how Perfumeza (“Perfumeza”, “we”, “us”, or “our”), operated by Plus Global ApS, collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with the General Data Protection Regulation (GDPR) and applicable Danish law.

Plus Global ApS
CVR: DK36734701
Håndværkervej 24F
9000,Aalborg
Denmark
Email: support@perfumeza.com

• Information You Provide
• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• Account login information (if applicable)
• Customer support messages
• Automatically Collected Information
  
  When you browse our website, we may automatically collect:
• IP address
• Device type
• Browser information
• Time zone
• Cookies and tracking data
• Pages viewed and interactions on our website

We process your data to fulfil orders, provide customer support, send order confirmations and shipping updates, process payments securely, send marketing communications where you have given consent, prevent fraud, and comply with legal obligations.

We process your data on the following legal bases: Performance of a contract — to process and deliver your orders. Legal obligation — to comply with Danish accounting and consumer law. Legitimate interests — to improve our services and prevent fraud. Consent — for marketing and non-essential cookies.

We use cookies for website functionality, analytics (Google Analytics), and personalised advertising (Google Ads, Meta Pixel). You can manage cookie preferences through our cookie consent tool or your browser settings.

We share data with: Shopify (store platform), Shopify Payments, PayPal, Apple Pay, Google Pay (payments), PostNord (shipping), Klaviyo (email marketing), Google Analytics & Ads (analytics), Meta (advertising), Awin (affiliate network), Trustpilot (reviews), Tradedoubler (Affliate network), Partner-ads (Affliate Network).

Some providers are based outside the EEA. We ensure appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

Order and transaction data — 5 years (Danish Bookkeeping Act). Customer account data — until account deletion. Marketing data — until unsubscribe. Analytics data — 13–26 months.

We use SSL/TLS encryption, technical and organisational security measures. Payment data is processed by PCI DSS-compliant providers and never stored on our servers.

You have the right to: access your data, request correction, request deletion, restrict processing, object to processing, data portability, and withdraw consent. Contact us at contact@perfumeza.com. We respond within 30 days.

You may lodge a complaint with Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, Denmark — www.datatilsynet.dk